About Us |
ABOUT TEAMThe Telecommunications Education and Assistance in Multiple-languages (TEAM) Program is a consortium of 30 organizations that are trained to provide education and assistance to telecommunications consumers in their primary languages. TEAM is funded by the California Public Utilities Commission to provide in-language education and assistance to California consumers who speak languages other than English. The project provides outreach to communities throughout California to inform them of available services; educational workshops in various languages to provide information about how to avoid telephone fraud and better understand telecommunications services; and complaint resolution services to assist consumers with solving billing and telephone issues with their phone companies.
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Over the past 3 months, TEAM has provided: Outreach to over 13 million peopleEducation to over 7,000 people Complaint Resolution services to over 3,000 people Services in 42 California cities Services in 22 different languages |